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Issue 1

Welcome to Exchange!
Introduction from Derek Ross, Director of Operations and Customer Services

Hello and welcome to the first issue of Exchange – your new interactive student finance eMag!

Exchange has been launched to support you through the key academic milestones by covering all the latest student finance news and policy updates. You’ll also find articles and guest columns from student finance experts to help you when talking to students and their families.

At Student Loans Company, it’s our mission to enable young people to invest in their futures. This year we’ve already processed 1.1 million applications for student finance of the expected 1.3 million. And, in line with our vision to become a digital, customer-focused, centre of excellence, 1.13 million of these applications have been online.

We’ve seen many more successes over the last year but we know there are some challenging times ahead – and, you’ll play an essential role in overcoming them by helping us deliver accurate and timely information. So it’s important that we continue to work together to support students and their families through their journey.

We really hope you find the information in Exchange helpful when talking to students about student finance. You can let us know what you think by taking our quick survey to tell us what you like, what you don’t and what you’d like to see in future issues.

Enjoy this issue,

Derek Ross
Director of Operations and Customer Services


Watch our short film to hear Derek talk more about the highlights and challenges we face, how you can help us and we can help you.


Play film

2015 All rights reserved. Created by Student Loans Company.

Disclaimer ‘Exchange’ contains facts, views, opinions, statements and recommendations of third party individuals and organisations. The Student Loans Company Limited (SLC) does not guarantee the accuracy or reliability of any advice, opinion, statement or other information written by guest columnists. Any reliance on any such opinion, advice, statement or information shall be at your own risk. SLC reserves the right to remove or alter content or take down this eMag at any time without notice.
Links to third party information This eMag includes links to third party web sites. These links are used to provide further information and are not intended to signify that SLC endorses such websites and/or their content.